Improve Internal Communications
in Sales, Marketing and Customer Service Groups
As people in an organization use Client Types to understand customers, they realize that there is a system to understanding the behavior of people, including their co-workers and managers.
Using the results of the surveys taken by each member of your customer-centric group, your staff will be able to see the individual differences in their co-workers and managers, which improves their understanding of their approaches to business decisions. They realize that others have strikingly different viewpoints and motivations, and that there is no right or wrong way to gather information and make decisions, just a difference in criteria and style.
This insight helps individuals work together, tolerate and yes, even appreciate, their differences.
To find out how easy it is to know your customer’s buying styles, and improve communications within your sales, marketing and customer service teams at the same time, contact us